Privacy Policy
Thank you for checking on our privacy policies, if you have any questions feel free to email us at admin@docdanielson.com
This privacy policy describes how Doc Danielson's Appliance Repair and Care collects, uses, and shares information about you when you use our messaging services. This includes our website, mobile apps, and any related services.
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Information We Collect
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When you use our services, we collect the following types of information to service our clients needs immediately and going forward. We never sell any of our client's information.
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Contact Information - including name, phone number, email address
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Messages - We store the content of the messages between our staff and you in order to provide excellent client service.
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Usage data - we collect data about how you interact with our services such as access dates and times, features used, device information, IP addresses.
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Location Data- we collect our clients address where service is conducted for the purpose of providing service.
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How We Use Information We use the information we collect to:
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Provide our messaging services and features to you
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Improve and customize our services
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Respond to your questions and requests
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Send you service-related communications and promotions if you opt-in
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Protect against fraud, spam, abuse, security risks
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We may also use aggregated, anonymized data for research and analysis purposes.
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Sharing Information We do not share your personal information with third parties except:
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With your consent
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To comply with legal obligations
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To enforce our terms of service
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With service providers working on our behalf who follow appropriate confidentiality and security measures
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Your Choices
You can limit information collected and adjust your messaging settings through your account and device permissions. You can also opt-out of promotional communications.
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Data Retention
We retain your messaging information as long as your account is active. If you delete your account, we will delete your information within 30 days. We may retain aggregated, anonymized data indefinitely.
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Security
We take reasonable measures to protect your information using industry standard security and encryption technologies.
Changes To This Policy
We may occasionally update this policy. We will notify you of any material changes via our website or services.
Contact Us If you have any questions about this privacy policy, please contact us at admin@docdanielson.com or call at 972-890-5014
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